GreenDeltaTech ← Salah & Beyond

Support

Salah & Beyond

Need help, found a bug, or have an idea? We read every message and reply quickly.

Contact

Email the team

The fastest way to reach us. We aim to respond within one business day.

contact@greendeltatech.com →

Frequently asked

I'm not receiving prayer notifications

First, make sure notifications are allowed: open iOS Settings → Notifications → Salah & Beyond and turn on Allow Notifications. Then check that a Focus mode or Do Not Disturb isn't silencing them.

It also helps to open the app at least once after installing or after a phone restart, so it can schedule upcoming reminders. [check: confirm against how your app schedules notifications]

My prayer times look incorrect

Prayer times depend on your location, so make sure the app has location access (iOS Settings → Privacy & Security → Location Services → Salah & Beyond), or set your location manually in the app. [check]

Different communities follow different calculation conventions. If your times are a few minutes off from your local mosque, switch to the calculation method that matches it in the app's settings. [check: confirm the app offers method selection]

How is qibla direction determined?

The app uses your location and your device's compass to point toward the Kaaba. For best accuracy, calibrate the compass by moving your phone in a figure-eight motion, and keep it away from magnets or metal cases. [check: remove if the app has no qibla feature]

Does the app work offline?

Core prayer-time calculations run on your device, so they work without an internet connection once your location is known. [check: adjust if the app fetches times from an online service]

How do I report a bug or request a feature?

Email contact@greendeltatech.com with your device model and iOS version, plus a short description or screenshot. It genuinely helps us improve the app.

Privacy

For how the app handles your information, see our Privacy Policy.